Missing emails on iPad

Emails go missing on iPad. This may be in me.com or other email addresses

Go to sent mail, inbox, saved etc.

If nothing is there just type in a search term if you can remember anything in the email.

A list of emails will appear but be greyed  out.
You can still open it and then send a copy to yourself.

The Sale of Goods Act

The Sale of Goods Act

Under the Sale of Goods Act 1979 goods must be as described, of satisfactory quality and fit for purpose.
Fit for purpose means both their everyday purpose, and also any specific purpose that you agreed with the seller (for example, if you specifically asked for a printer that would be compatible with your computer)
Goods sold must also match any sample you were shown in-store, or any description in a brochure.
If you have bought a faulty product :-

Who is responsible

If your goods fail to meet any of the above criteria then you could have a claim under the Sale of Goods Act.
If you want to make a claim under the Sale of Goods Act you have several possible ways of resolving your issue, depending on the circumstances and on what you want done.
Your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must make any claim against the retailer.
However, the Sale of Goods Act doesn’t apply to goods you've bought on hire purchase (HP).
Instead the Supply of Goods Implied Terms Act 1973 applies, which makes the HP company responsible for the quality of the goods supplied and gives you slightly different rights.

Summary

All goods must be:

• as described
• of satisfactory quality and
• fit for purpose

If they're not, the retailer is in breach of contract and you have a claim under the Sale of Goods Act

Returning faulty goods

If you buy a product that turns out to be faulty, you can choose to reject it which means you can give it back and get a refund.
But, the law only gives you a reasonable time to do this – what's reasonable depends on the product and how obvious the fault is.
However, even with major purchases or complex items, it’s safest to work on the basis you usually have no more than three to four weeks from when you receive it to reject it.

Getting faulty goods replaced or repaired

You have the right to get faulty goods replaced or repaired if it's too late to reject them. You can ask the retailer to do either, but they can normally choose to do whatever would be cheapest.
Under the Sale of Goods Act, the retailer must either repair or replace faulty goods 'within a reasonable time but without causing significant inconvenience'.
If the seller doesn't do this, you're entitled to claim either:
• a reduction on the purchase price, or
• your money back, minus an amount for the usage you've had of the goods (called recision)
If the retailer refuses to repair the goods, and they won't replace them either, you may have the right to arrange for someone else to repair your item, and then claim compensation from the retailer for the cost of doing this.
You have six years to take a claim to court for faulty goods in England, Wales and Northern Ireland; in Scotland you have five years.

Proving your claim for faulty goods

If your claim under the Sale of Goods Act ends up in court, you may have to prove that the fault was present when you bought the item and not, for example, something which was the result of normal wear and tear.
If your claim is about a problem that arises within six months of buying the product, it's up to the retailer to prove that the goods were of satisfactory quality, fit for purpose, or as described when it sold them.
For example, by showing that the problem was caused by an external factor such as accidental damage.
To get a faulty good repaired or replaced,
   

1 Contact the retailer

Contact the retailer you bought it from. Tell them about the problem and ask for a replacement, or arrange to have it repaired.
Ultimately, the retailer can choose which of these to do - normally it will choose the cheapest option. But to begin with, you can ask for whichever  option you'd prefer.

2 Use your guarantee

If the product is within its guarantee period, check the terms of the guarantee. Find out if the manufacturer will offer a repair or replacement.

Top Tips

• Contact the retailer - your contract is with the retailer and not the manufacturer
• Cite your rights under the Sale of Goods Act
• Don’t be fobbed off - you can always take the retailer to the small claims court

3 Don't be fobbed off

If the retailer or manufacturer will not help, write to the retailer (not the manufacturer) saying that, under the Sale of Goods Act, the item is not of satisfactory quality and you are exercising your right to have it repaired or replaced.
If it continues to fail to offer a remedy and you want to resolve the dispute through court action, start following the steps in the Practice Direction on Pre-action Conduct.

4 Claim from your credit card

If you get no response from the retailer or if it has gone bust, and you paid for the item with a credit card, you can take your claim to your credit card company.
You have the same rights from your finance provider as you have against the retailer. .

Expert's reports

Beyond six months, it's up to you to prove that the problem was there when you received the goods even if it has taken until now to come to light.
So, you may need to prove that the fault was not down to ordinary wear and tear or damage you caused, and that the product (or a component) should have lasted longer than it did.
To do this you may need an expert's report, for example, from an engineer or a mechanic.
Always try to keep the cost of any report proportionate to the value of the claim and, if you can, try to agree on an expert you and the seller both agree has the necessary expertise.

How to Return Faulty Goods

Things you buy normally come with a 1 year manufacturers guarantee.
Up to 30 days just send  it back to where you bought it following their procedures.
Some retailers like Amazon even accept goods after this period but others may want you to send it to the manufacturer.

RMAs Explained

You can’t just mail your faulty hardware to the manufacturer unannounced. They won’t just accept it and fix it without knowing what’s wrong with it or who you are. They’ll also want you to ensure the hardware is actually faulty before you send it back.
RMA simply stands for “Return Merchandise Authorization.” You’ll need an RMA number before you send your defective product back and have it fixed or replaced. Geeks generally refer to this as “RMA’ing” a piece of hardware.

Get an RMA Number

The first step of the process is getting an RMA number. You can’t send the product back without an RMA number — well, you could, but it would either be marked “return to sender” or it would be misplaced and you’d never see it again.
First, you’ll have to contact the hardware manufacturer’s RMA department to get an RMA number. There may be information about this in the warranty information that came with your hardware. You’ll also generally be able to visit the manufacturer’s website, locate the support section, and find something about warranty repair/replacements. Performing a web search for the name of the manufacturer and “RMA” will often get you to the right place.
You’ll need to either fill out an RMA form on the manufacturer’s website or call the phone number for the warranty repair/replacement/RMA department. Which is better? Well, it depends. We’ve had both good and bad luck with both methods. The phone can be a faster method, as you can exchange information back and forth faster. If you’re more comfortable typing than talking on the phone, that can also work.
Clearly explain your problem to the support department with a short, simple message. They’ll likely try to fix your problem via the web form or over the phone, so being clear that you’ve tried various solutions can help. If you say “My product doesn’t work,” they’ll likely try to walk you through troubleshooting steps. If you say “My product doesn’t work, and I’ve tried all these things, so I need to RMA it.” and list all the things you’ve tried, you’ll probably get an RMA number more quickly.

Returning Faulty Goods How to RMA

You can’t just mail your faulty hardware to the manufacturer unannounced. They won’t just accept it and fix it without knowing what’s wrong with it or who you are. They’ll also want you to ensure the hardware is actually faulty before you send it back.

RMA simply stands for “Return Merchandise Authorization.” You’ll need an RMA number before you send your defective product back and have it fixed or replaced. Geeks generally refer to this as “RMA’ing” a piece of hardware.

Get an RMA Number

The first step of the process is getting an RMA number. You can’t send the product back without an RMA number — well, you could, but it would either be marked “return to sender” or it would be misplaced and you’d never see it again.
First, you’ll have to contact the hardware manufacturer’s RMA department to get an RMA number. There may be information about this in the warranty information that came with your hardware. You’ll also generally be able to visit the manufacturer’s website, locate the support section, and find something about warranty repair/replacements. Performing a web search for the name of the manufacturer and “RMA” will often get you to the right place.
You’ll need to either fill out an RMA form on the manufacturer’s website or call the phone number for the warranty repair/replacement/RMA department. Which is better? Well, it depends. We’ve had both good and bad luck with both methods. The phone can be a faster method, as you can exchange information back and forth faster. If you’re more comfortable typing than talking on the phone, that can also work.
Clearly explain your problem to the support department with a short, simple message. They’ll likely try to fix your problem via the web form or over the phone, so being clear that you’ve tried various solutions can help. If you say “My product doesn’t work,” they’ll likely try to walk you through troubleshooting steps. If you say “My product doesn’t work, and I’ve tried all these things, so I need to RMA it.” and list all the things you’ve tried, you’ll probably get an RMA number more quickly.

RMAs Explainedmotherboards and graphics cards generally come with a one to two year warranty. After the first thirty days or so, you can’t simply take it back to the store where you got it — you’ll have to send it to the manufacturer for repair or replacment.

You can’t just mail your faulty hardware to the manufacturer unannounced. They won’t just accept it and fix it without knowing what’s wrong with it or who you are. They’ll also want you to ensure the hardware is actually faulty before you send it back.
RMA simply stands for “Return Merchandise Authorization.” You’ll need an RMA number before you send your defective product back and have it fixed or replaced. Geeks generally refer to this as “RMA’ing” a piece of hardware.

Get an RMA Number

The first step of the process is getting an RMA number. You can’t send the product back without an RMA number — well, you could, but it would either be marked “return to sender” or it would be misplaced and you’d never see it again.
First, you’ll have to contact the hardware manufacturer’s RMA department to get an RMA number. There may be information about this in the warranty information that came with your hardware. You’ll also generally be able to visit the manufacturer’s website, locate the support section, and find something about warranty repair/replacements. Performing a web search for the name of the manufacturer and “RMA” will often get you to the right place.
You’ll need to either fill out an RMA form on the manufacturer’s website or call the phone number for the warranty repair/replacement/RMA department. Which is better? Well, it depends. We’ve had both good and bad luck with both methods. The phone can be a faster method, as you can exchange information back and forth faster. If you’re more comfortable typing than talking on the phone, that can also work.
Clearly explain your problem to the support department with a short, simple message. They’ll likely try to fix your problem via the web form or over the phone, so being clear that you’ve tried various solutions can help. If you say “My product doesn’t work,” they’ll likely try to walk you through troubleshooting steps. If you say “My product doesn’t work, and I’ve tried all these things, so I need to RMA it.” and list all the things you’ve tried, you’ll probably get an RMA number more quickly.

How to Return Faulty Merchandise using the correct procedure

RMAs Explained

Laptops, desktops, and components like motherboards and graphics cards generally have a 1 or 2 year warranty/ After the first thirty days or so, you can’t simply take it back to the store where you got it — you’ll have to send it to the manufacturer for repair or replacement.
You can’t just send  your faulty hardware to the manufacturer unannounced. They won’t accept it and fix it without knowing what’s wrong with it or who you are. They’ll also want you to ensure the hardware is actually faulty before you send it back.
RMA simply stands for “Return Merchandise Authorization.” You’ll need an RMA number before you send your defective product back and have it fixed or replaced. Geeks generally refer to this as “RMA’ing” a piece of hardware.

Get an RMA Number

The first step of the process is getting an RMA number. You can’t send the product back without an RMA number — well, you could, but it would either be marked “return to sender” or it would be misplaced and you’d never see it again.
First, you’ll have to contact the hardware manufacturer’s RMA department to get an RMA number. There may be information about this in the warranty information that came with your hardware. You’ll also generally be able to visit the manufacturer’s website, locate the support section, and find something about warranty repair/replacements. Performing a web search for the name of the manufacturer and “RMA” will often get you to the right place.
You’ll need to either fill out an RMA form on the manufacturer’s website or call the phone number for the warranty repair/replacement/RMA department. Which is better? Well, it depends. We’ve had both good and bad luck with both methods. The phone can be a faster method, as you can exchange information back and forth faster. If you’re more comfortable typing than talking on the phone, that can also work.
Clearly explain your problem to the support department with a short, simple message. They’ll likely try to fix your problem via the web form or over the phone, so being clear that you’ve tried various solutions can help. If you say “My product doesn’t work,” they’ll likely try to walk you through troubleshooting steps. If you say “My product doesn’t work, and I’ve tried all these things, so I need to RMA it.” and list all the things you’ve tried, you’ll probably get an RMA number more quickly.

Mains Adaptors for Ethernet Connections on different ring main circuits

If you are having problems pairing up powerline type adaptors (non wireless)  to connect your devices over the house mains wiring it is worth noting this fact which doesn't seem to appear in the set up manual.
I could pair them up from either upstairs or downstairs in my old Victorian house.
I then spent ages running up and down while the lights were flashing trying to connect my Router upstairs to my TV downstairs.
I then found this on Google (in my case they don't work on different ring circuits)
I will need a wireless adaptor instead.

Here is the explanation found on a forum.
 My problem is that my house is 150 yrs old and, although it was rewired recently by a previous owner, the normal power rings are not laid out like a new-build house. This is partly due to the fact that the previous owner was a skinflint and partly due to the layout of the house. This means that the Router, Desktop and the collective AV Equipment,  are on three separate power rings.

A guy in PC World told me that although manufacturers say that their powerline adapters won't work from ring to ring, across the RCDs, they actually will work.