If Bonusprint. error message says Low Resolution

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To create sharp, vibrant keepsake photos, we print them at the high resolution of 300 dpi.
When you place your photo in the editor, it will automatically indicate if the quality of the photo is good enough, or not.

To prevent / solve this, you can change the size of your image in Paint:
 
1. Find your photo in "My Documents / Pictures" or at the place where you saved it.
2. Right-click on the image and select "Open in .." then select "Paint" in the menu and click "Ok".
3. The Paint program opens. Click "Resize" in the upper left corner.
4. Now select "Pixel." For 12 X 8 pictures, enter 3800 in the Horizontal field. If your image is upright, enter 2400 in the Vertical field.
5. Press "OK" to close the window.
6. Select "File" in the upper left corner of the application and then "Save As". A new window is opening up. On the left side you can see an overview of your folders and you can choose where you want to save the image, eg. On the desktop or under My Documents.
At the bottom of the window, you can choose which file format you want to save the image in: Select JPEG as the file format.
7. Enter a new file name - e.g. "Urlaub_2017_Pixels" (so you can easily find the right picture in the right size).
8. Click on "Save".